How do I get started with Serpent API?
Sign up with your Google account to get 100 free searches. Generate an API key from your dashboard, and start making requests using your API key in the X-API-Key header.
Get in Touch
Have questions about Serpent API? Need help with integration? Want to discuss enterprise solutions? We would love to hear from you.
-
Email
-
Response Time
We typically respond within 24 hours
-
Documentation
Send us a Message
For the fastest response, email us directly. We typically respond within 24 hours.
Email Us: info@contentladder.inWhat to Include in Your Email
- General Inquiry: Describe your question or interest
- Technical Support: Include your API key prefix and error details
- Billing: Include your account email and transaction ID
- Enterprise: Tell us about your company and volume needs
Frequently Asked Questions
What payment methods do you accept?
We accept payments through Dodo Payments, which supports credit cards, debit cards, PayPal, Apple Pay, Google Pay, and more. International cards are also accepted.
Do credits expire?
Purchased credits do not expire as long as your account remains active. Free trial searches expire after 12 months of account inactivity.
Can I get a refund?
Credits are generally non-refundable. However, if you experience technical issues preventing service use, please contact us and we will work to resolve the situation.
Is there an enterprise plan?
Yes! For high-volume users needing custom solutions, dedicated support, or SLA guarantees, please contact us to discuss enterprise options.